Frequently asked questions
Everything you need to know about using WhiteOwl to find and work with vetted cross-border tax professionals.
WhiteOwl is a platform that connects you with vetted tax advisors and strategies through broad coverage. We leverage your information to find the best tax outcome for you, either a tax strategy or a filing. You are no longer limited to a specific country, state, or expertise.
Free. Creating an account on WhiteOwl is completely free. You are only charged when you choose to engage a vetted advisor. All fees are transparent and agreed upon before work begins. A tax strategy library and other analytics are also available through a premium subscription.
Every advisor on WhiteOwl goes through a multi-step vetting process before they can take on work, including but not limited to verifying professional credentials, confirming their standing with the relevant boards, reviewing their professional history, and running background checks. We also monitor performance on an ongoing basis through client ratings and reviews.
You begin by describing your situation and what you would like help with. Our matching system combines this information with each advisor’s specialties, credentials, and availability to surface the professionals best suited to your needs. You then review their profiles, including experience and client feedback, and choose the advisor you would like to work with. There is no obligation to proceed until you confirm the match.
Yes. You can engage as many advisors as you need, whether at the same time or across different projects. Many members work with one advisor for personal tax matters and another for business or specialized needs or multiple countries. Each engagement is managed separately within your account, so it stays easy to keep track of every project.
We treat your privacy and security as fundamental. All data is encrypted in transit and at rest, access is strictly limited to the advisor you choose to work with, and advisors are bound by confidentiality obligations. We never sell your personal or financial information, and you remain in control of what you share and with whom.
WhiteOwl supports a wide range of tax situations, from straightforward individual returns to complex business and specialized matters. This includes personal income taxes, self-employment and freelance income, small business and corporate filings, investment and capital gains, rental and real estate income, international and expatriate taxes, and notices or audits. When you describe your situation, we match you with an advisor who specializes in that area.
Getting started takes only a few minutes. Create your free account, upload a few documents, describe what you need help with, and review the advisors or strategies we match you with. There is no cost or commitment until you decide to move forward.
The WhiteOwl advisor network is open to licensed and credentialed tax professionals, including accountants, attorneys, and other qualified specialists. You should hold an active license or credential in good standing and be able to demonstrate relevant professional experience. We welcome both independent practitioners and professionals affiliated with a firm.
No. Joining the WhiteOwl advisor network is completely free. There are no membership dues or upfront fees to create your profile and start receiving member matches. WhiteOwl earns revenue only through a coordination fee on completed engagements, so we succeed when you do. Because the fee is charged to the member on top of your rate, you keep the full amount you quote for each engagement. There is no hidden charges.
Payments are handled securely through WhiteOwl. When a client engages you, the funds are held on the platform and released to you according to the agreed milestones or upon completion of the work. Earnings are deposited directly to your linked bank account, and every transaction is documented in your dashboard for easy record-keeping.
Yes. You are in full control of your pricing. You can set your own rates for each type of engagement, whether you bill a flat project fee or an hourly rate, and you can adjust your pricing at any time. WhiteOwl never dictates what you charge; we simply make your rates clear to clients before they engage you.
Before you can take on client work, we verify your professional credentials and confirm your standing with the relevant licensing boards. We review your professional history and run a background check. This vetting protects both you and the clients you serve by ensuring the network is made up of qualified, reputable professionals. Once approved, your profile reflects your verified credentials, which helps build client trust.
No. You are never obligated to accept a match. When a client requests your services, you can review the scope and decide whether it is a good fit for your expertise and availability. You remain in control of your workload and the types of projects you take on.
No. WhiteOwl does not require exclusivity. You are free to maintain your own practice, work with other platforms, and serve clients outside of WhiteOwl. We ask only that work originated through WhiteOwl be conducted through the platform so that payments and client protections remain in place.
Clients describe their situation and what they need help with, and our matching system pairs them with advisors whose specialties, credentials, and availability best fit those needs. The more complete your profile, including your areas of expertise and client reviews, the better we can surface you to the right clients. Strong ratings and a well-rounded profile increase how often you are matched.
Getting started takes only a few minutes. Create your free advisor profile, submit your credentials for verification, and set your specialties and rates. Once your profile is approved, you will begin receiving client matches and can start taking on work right away.
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